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Privacy Policy

This Privacy Policy describes how Internet Security Services LLC  ("Federal PC Regulator") handles your Personal Data when you use our services ("Services").

By using our Services and/or registering for an account, you are accepting the terms of this Privacy Policy and our Terms of Service, which are integrated here by reference.

Federal PC Regulator is a global company. Although our physical servers are located in many different countries around the world, Federal PC Regulator does not store Personal Data outside of Canada's physical borders. By using our services, you authorize Federal PC Regulator to use your information according to Canada's laws, regardless of which country you are located in.


1. Personal Data Collection and Use


As a provider of an online privacy service, we ultimately strive to collect the minimal amount of information required to operate our service. This often means difficult trade-offs between the information we collect and the performance of our service.


We believe in an open dialogue because this Privacy Policy is an evolving document. We welcome your thoughts and feedback on how we're doing.


1.1 What is Personal Data?


As described below, "Personal Data" means any information relating to an identified or identifiable natural person ("Individual") and includes information provided by you while using our Services. If we use or store Personal Data with information that is non-personal, we will consider the combination as Personal Data.


We strive to collect the minimum amount of information required to operate our service.


1.2 Account User Data


When you create or update your Federal PC Regulator user account, we collect and store this "Account Data". The Account Data stored is listed below in its entirety:

Account Data

What do we use it for?

Email address

Marketing, communications, purchase receipts and occasional product news

Twitter ID (optional)

Completion of our Twitter promotion

Email confirmed

Confirmation that your email address is valid

Paid user

Provide paid users with unlimited data

Paid user expiry date

Provide paid service until this date


1.3 Operational Data


Federal PC Regulator also collects and stores "Operational Data" required to operate our Services. This is data that we collect and store when you connect to our network.


1.4 Personal and Financial Data Collected at Payment


Making a purchase with a credit card on any service will result in Personal Data being exchanged with payment processors.


Credit Card Transactions


Federal PC Regulator processes credit card payment information securely through Stripe and PayPal. Credit card processors may store Personal Data associated with financial transactions outside of The United States borders.


When you pay with credit card, Federal PC Regulator stores the following information:

Payment Data

What do we use it for?

Cardholder last name
e.g. Smith

For use in credit card fraud prevention

Date of card use
e.g. 2014/01/01

For use in credit card fraud prevention

Last four Numbers of Credit Card
e.g. 5555

For use in credit card fraud prevention

Federal PC Regulator does not store, but can securely login and view the following information through our third party payment processors Stripe and PayPal:

Payment Data

What do we use it for?

Card billing address

For use in credit card fraud prevention

Card expiry

For use in credit card fraud prevention

Last four Numbers of Credit Card

For use in credit card fraud prevention

Session information
e.g. Device type, operating system,
IP address at time of payment

For use in credit card fraud prevention

Federal PC Regulator never stores your complete credit card number or your location at time of payment. To keep your payment information secure, we adopt all available security and multi-factor authentication measures available from these providers.


Federal PC Regulator operates exclusively with PCI compliant payment processors. Only our payment processors have the ability to collect, use and access your full credit card information and other financial information. They can use this information solely for the purpose of charging and invoicing you for our (paid) Services.


Some data is used to prevent purchase fraud.


1.5 Cookies and Persistent Trackers


In building our website and apps, we have tried to limit the number of services with access to store cookies in your browser. There are currently three third-party services with this ability. These services store data for as short a time as possible.


1.6 Other Data Federal PC Regulator Just does NOT Collect


Federal PC Regulator explicitly does NOT collect, store or log the following data:

  • IP addresses visiting our website

  • IP addresses upon service connection

  • DNS Queries while connected

  • Any information about the applications, services or websites our users use while connected to our Service



2. Personal Data


Any Personal Data you provide to Federal PC Regulator will be administered according to the following principles:


2.1 Accountability


Should you have any concerns about how your Personal Data is handled or questions about this Privacy Policy, feel free to contact us


2.2 Disclosure of Personal Data to Third Parties


Except as described below, Federal PC Regulator will NOT disclose any Personal Data to other commercial parties under any circumstance:


We may send data to third-party service providers who operate services that help us with: customer support; email; hosting, protecting, and securing the Federal PC Regulator infrastructure; DDoS prevention; payment processing; as well as understanding website analytics, app analytics, account and payment related service usage.


In the event Federal PC Regulator is served with a valid subpoena, warrant or other legal document and applicable law requires Federal PC Regulator to comply, the extent of disclosure is limited to the Personal Data listed within this Privacy Notice.


As noted above, Federal PC Regulator utilizes PCI-compliant third-party payment processors to collect your credit card and other billing information.


If our organization structure changes (e.g., we undergo a restructuring or are acquired), we may need to migrate your Personal Data to a third party related to a business transaction, but, we will ensure that such a third party has entered into an agreement under which the use of your Personal Data is only related to purposes necessary for the transaction.

Federal PC Regulator does NOT store users' originating IP addresses when connected to our service and thus cannot identify users when provided IP addresses of our servers. Additionally, we cannot disclose information about the applications, services, or websites our users consume while connected to our Services; as Federal PC Regulator does NOT store this information.


2.3 Consent and Legitimate Interest


When you sign up for our Service and provide us Personal Data, you allow us to process that information in accordance with this Privacy Policy. We rely on legitimate interest for marketing, research, and fraud prevention. We will obtain your consent where required by law.


You have the right to ask us not to contact you. To exercise your choices or ask questions about your Personal Data, please contact us.


2.4 Limiting Collection


We take great care to not collect Personal Data indiscriminately and limit collection to the minimum necessary information required to operate our service. By limiting the collection of data, we help to protect the privacy and security of your Personal Data.


2.5 Limiting Use, Disclosure, and Retention


We will not use your Personal Data for any purpose that you have not consented to. Federal PC Regulator will NOT sell or trade Personal Data for commercial purposes.


Only Federal PC Regulator's employees with a business need to know or whose duties require, are granted access to our customers' Personal Data. All such employees will be required as a condition of employment to respect the confidentiality of our customers' Personal Data.


We store your Personal Data only as long as is necessary for the purposes for which it is collected, to provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. We erase or destroy the records containing Personal Data when they are no longer required; this will be done in ways that will ensure your continued privacy.


2.6 Accuracy


It is your responsibility to inform Federal PC Regulator of any relevant changes in your Personal Data by updating your account information.


2.7 Safeguards


Federal PC Regulator uses exceptionally strong safeguards to protect the privacy of all our records, including your Personal Data. We implement physical, business and technical security measures. These strong safeguards are designed to prevent unauthorized access, disclosure, loss, theft, copying, use or modification to your Personal Data.


2.8 Openness and Transparency


So that you can be confident that we are handling your Personal Data appropriately, we take extraordinary measures to document our policies and provide openness and transparency around the data we collect, why we collect it and how we handle it.


2.9 Individual Access


If at any time you have a question about our records containing your Personal Data, we will do our best to answer it. You have the right to be told about the kind of Personal Data we maintain and how it is used. Upon request, we will provide you with information regarding the existence, use and disclosure of your Personal Data.


2.10 Individual Access


If you are visiting from the European Union, please note that by providing your Personal Data, you consent to any transfer of your Personal Data to Canada and processing of your Personal Data globally in accordance with this Policy.


2.11 Rights of Access, Rectification, Erasure, and Restriction


You have the right to inquire as to whether Federal PC Regulator is Processing Personal Data about you, request access to Personal Data, and ask that we correct, amend or delete your Personal Data where it is inaccurate.


Visit Federal PC Regulator's privacy center to request access to, receive (port), seek rectification, or request erasure of Personal Data held about you by Federal PC Regulator.


To protect your privacy, Federal PC Regulator requires you to login to your account with a username and password before granting you access to or allowing you to make any changes to your Personal Data.


Federal PC Regulator makes good faith efforts to provide you with the ability to delete your Personal Data, however there may be circumstances in which Federal PC Regulator is unable to delete all your Personal Data. For example, we are unable to delete it where we are legally required to keep it, including where we need it to continue to offer you the service or if you are involved in litigation with us, we would be required to retain your personal data, which is limited to the fields we discuss above in 1.21.3 and 1.4.


If Federal PC Regulator determines that your Personal Data cannot be deleted, we will explain why and provide a contact for further inquiries.


If you have any questions about our privacy practices, this Privacy Policy, or how to lodge a complaint with the appropriate authority, please contact Federal PC Regulator by email at privacy (at) Federal PC We will address your concerns and attempt to resolve any privacy issues in a timely manner.



Residents of California


Your California Privacy Rights - Shine the Light Law


Federal PC Regulator does not share information that identifies you personally with non-affiliated third parties for our own marketing use without your permission.

California Consumer Privacy Act


If you are a resident of California, you may exercise your rights in Personal Data by visiting Federal PC Regulator's privacy center to request access to, receive (port), seek rectification, or request erasure of Personal Data held about you by Federal PC Regulator. For purposes of the California Consumer Privacy Act, Federal PC Regulator does not "sell" your Personal Data.


Residents of Nevada


Federal PC Regulator does not sell information that identifies you personally with non-affiliated third parties. Federal PC Regulator will not sell or trade Personal Data for commercial purposes.


2.12 Changes to Our Privacy Policy


We may need to change our Privacy Policy from time-to-time and all updates will be posted online. Your continued use of our Services after the effective date of such changes constitutes your acceptance of such changes. We will post an effective date at the top of the page for your convenience.

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